Refund policy

Return Policy for The Fight Club Brand Clothing Store

At The Fight Club Brand Clothing, we strive to ensure that our customers are completely satisfied with their purchases. We understand that sometimes returns or exchanges are necessary. Please review our return policy outlined below:

1. Returns and Exchanges Eligibility:

  • We accept returns and exchanges within 30 days of the original purchase date.
  • To be eligible for a return or exchange, items must be unused, unwashed, and in the same condition as when you received them. They must also be in their original packaging with all tags attached.

2. Non-Returnable and Non-Exchangeable Items:

  • Certain items are not eligible for return or exchange due to hygiene reasons or their nature. These include but are not limited to:
    • Undergarments
    • Swimwear
    • Accessories like hats, caps, and headbands

3. How to Initiate a Return or Exchange:

  • To initiate a return or exchange, please contact our customer service team at [support@welcometothefightclub.com]. Please provide your order number and details of the item(s) you wish to return or exchange.
  • Our customer service team will guide you through the return or exchange process and provide you with a return shipping label (if applicable).

4. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective item).
  • We recommend using a trackable shipping service and purchasing shipping insurance for returns. We are not responsible for items lost or damaged during return shipping.

5. Refunds and Store Credit:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
  • If approved, refunds will be processed to the original method of payment within 5-7 business days. Please note that shipping charges are non-refundable.
  • If you prefer an exchange, we will ship the replacement item(s) to you promptly.

6. Defective or Incorrect Items:

  • In the rare event that you receive a defective or incorrect item, please contact us immediately upon receipt. We will arrange for a replacement or refund, including any associated shipping costs.

7. Final Sale Items:

  • Items marked as "final sale" are not eligible for return or exchange unless they arrive damaged or defective.

8. International Returns:

  • For international returns, please contact our customer service team for assistance. Additional terms and conditions may apply.

9. Policy Updates:

  • We reserve the right to update our return policy at any time. Any changes will be communicated on our website.

Thank you for shopping at The Fight Club Brand Clothing. If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We are here to assist you.